Helping your business cut costs and maximise its potential
Your company will operate more efficiently and economically if the right communications structure is put in place.
If you feel your business is being held back by outdated technology or that the wrong mix of products is preventing growth - Managed Business Communications (MBC) can help.
At MBC, we've found that our clients have:
- Reduced overheads,
- Increased productivity,
- Been able to use their communications set-up to achieve better growth.
And all this just by reviewing or upgrading their Internet, fixed line and mobile phone technology. We've found this to be true for all types and sizes of business.
Providing expertise in key areas
MBC will review your needs and create a bespoke, fully-converged communications package for your business across four key areas:
Being with the wrong telephone provider or having the wrong package results in lower efficiency and unnecessary cost. MBC will help you decide how many lines you need and for what purposes before suggesting a new package that works harder for your business whilst costing less. We'll provide a fully-integrated service for low-cost calls and line rental, covering voice, fax and Broadband requirements. We can also arrange non-geographical numbers (e.g. 0800, 0844) for your business. For full details of our fixed line service, click here.
Choosing a mobile phone contract is no easy task, with around a dozen different providers and literally hundreds of contract options not to mention a huge array of handsets. MBC will take the pain out of the selection process. We'll analyse your monthly usage and suggest a small number of highly appropriate options to suit your budget. We can even create a personal plan if your needs are unusual. If your business uses a lot of mobiles, we can agree an advantageous deal with a provider, resulting in great cost savings. To find out more about our mobiles, click here.
If your company has several branches (in the UK or abroad), or has staff members who work from home or who travel a lot, VoIP is for you. It lets you and your colleagues contact each other free of charge from anywhere in the world with a Broadband connection drastically reducing your call charges. You can also make low-cost calls to non-VoIP numbers. VoIP's innovative and versatile technology offers you a host of other features too, such as video conferencing and flexible call routing. Plus, there's a choice of equipment to use when making and receiving calls. Click here to read more about how this secure, high quality service could benefit your business.
Many of our customers come to us looking for better quality Broadband with reduced downtime and faster resolution of problems. MBC will meet your company's individual needs by providing the right Broadband package from one of the UK's leading communications suppliers. Our business-quality Broadband network is fast and reliable. For more information about our Broadband packages, click here.
By choosing MBC, your business can take advantage of our unique range of Complete Freedom Services. MBC has specially designed these services in-house to offer you extra support and reassurance, whilst complementing and enhancing your choice of communications products. Our dedicated customer service Helpline is available 24 hours a day, so there is always someone on hand if you have a problem.
Keeping you up to speed
We provide fully itemised and cost centre billing for all our telephone products as well as flexible management reporting tools, helping you to understand the breakdown of your costs. We'll review your service package regularly to ensure you still have the best products for your needs, suggesting changes or upgrades if necessary.
A personal service
Unlike most companies, you'll deal with the same Account Manager at MBC who will make regular personal visits to your premises, offering you a consistent and personal level of service that is rarely found in the communications industry.
Our Account Managers will thoroughly evaluate your existing communications infrastructure to establish your exact requirements. He or she will then work with you to select the right suite of products and Complete Freedom Services and will arrange for these to be set up and installed. Once you're up and running, your Account Manager will keep in regular contact and will visit you at least once a year to make sure you're happy with your choice of services.
Saving you time and trouble
As our name suggests, Managed Business Communications will proactively manage the installation and maintenance of all the products you've chosen. And if you sign up to our Complete Freedom Services, we'll undertake all contact with product providers such as phone companies on your behalf. Plus, our fully-converged service means we'll only send you one monthly invoice for all your chosen products, reducing your paperwork and simplifying your accounts.
